| SUBJECT: Safety Recall #614 Powertrain Control Module (PCM), and Rear Brake Hose Mounting Bracket Screws | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| NO: 614 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GROUP: RECALL | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| DATE: June. 1994 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| MODELS: 1995 Model Year Dodge/Plymouth Neon (PLBody) Vehicles Built Through February 1, 1994, (MDH 0201XX) |
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| SYMPTOM/CONDITION: | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| DIAGNOSIS: | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| DISCUSSION: Reference: February 4, 1994 and February 9, 1994, Electronic Mail (DMAIL) Messages on this subject. The referenced DMAIL messages instructed dealers to perform the following repairs. Notification letters are now being mailed to owners of involved vehicles for which the recall service has not yet been completed according to current records. The Powertrain Control Module (PCM) may ingest moisture and cause several related malfunctions, including engine dieout, nostart and check engine light coming on. To correct this condition, the PCM must be replaced. Also, the four rear brake flex hose mounting bracket screws must be replaced, the positive battery bolt/stud will be replaced, two PCM mounting screws will be replaced and the VECI label will be checked and replaced if necessary. IMPORTANT: Some of the involved vehicles may be in
dealer inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Details of this service action are explained in the following sections. Service Procedure Videotape No videotape of the service procedure for this recall will be provided. Dealer Notification & Vehicle List Involved dealers: Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer recall notification letter and a list of the incomplete involved vehicles by Certified Mail. Important: Dealer notification by Certified Mail is required by federal law for all safety recalls. Responsible dealership personnel should be instructed to sign for this Certified Mail without hesitation as it concerns urgent safety recall information. The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are
for dealer reference in arranging for service of involved vehicles. All dealers: Each Dodge and ChryslerPlymouth dealer will receive a copy of this dealer recall notification letter by first class mail. DIAL System Function 70 All involved vehicles were entered to DIAL System Function 70 at the time of recall implementation for dealer inquiry by VIN as needed. Parts Important: Our records indicate that most of the involved vehicles have been serviced as a result of the previous DMAIL messages. Therefore, no parts will be distributed initially to dealers. Dealers are requested to order Powertrain Control Module packages, Recall PN C3906141, C3906142, C3906143 or C3906144, only to support scheduled repairs. Due to the different transmission and emissions configurations of the involved vehicles, four parts packages are required for this recall. The Vehicle VIN List provided to each involved dealer includes a part code number which identifies the required parts package for each VIN. This part code is located in the third column of the VIN list and is identified by the "P" column header. The following listing identifies the applicable parts package represented by each number. Parts Package Application
Each parts package contains the following components:
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers at the earliest possible date. A copy of the owner notification letter is attached. Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed. Service Procedure A. PCM and Battery Bolt/Stud Replacement
B. Rear Brake Hose Mounting Bracket Screw Replacement
C. VECI Label Inspection and Installation
Completion Reporting and Reimbursement Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments. Use the following labor operation number and time allowance:
Add the cost of the recall parts package plus applicable dealer allowance to your claim. If any of the following services were provided on sold vehicles, submit a separate claim and use labor operation number 95051950 for the actual expense incurred in the special service section of the claim: · Pick up and delivery of vehicle Loaner expense Note: See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions. Parts Return Not required. Vehicle Not Available If a vehicle is not available for service for a known reason, let us know by filling out the preaddressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to: Chrysler Corporation 4291004 Following the above procedures will expedite the
processing of your claim. |