| REPAIR PROCEDURE: The radiator fan relay on about 45,000 of the above listed
vehicles, may not turn on the radiator cooling fans This may cause the engine to overheat
In addition, radiator fan relay operation is monitored by the vehicle's On Board
Diagnostic (OBD) system Failure of an OBD monitored component violates U S Environmental
Protection Agency (EPA) and California Air Resources Board (CARB) emission regulations To
correct this condition, the radiator fan relay must be replaced and a jumper wire that
contains a diode must be installed
IMPORTANT: This recall (#7692) is subject to the State of California
Registration Renewal/Emissions Recall Enforcement Program. Involved vehicles must have
the recall service completed before registration renewal.
The servicing dealer must provide a Vehicle Emission Recall Proof of Correction Form (Form
No. 81-016-1053) to each California vehicle owner upon completion of the Recall
#7692 service, for use as proof in renewal of the vehicle registration.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer notification letter by first class mail
Each dealer to whom involved vehicles were invoiced (or the current dealer at the same
street address) will receive a list of their involved vehicles. The Vehicle List is
arranged in Vehicle Identification Number (VIN) sequence Owners known to Chrysler are also
listed. The lists are for dealer reference in arranging for service of involved vehicles
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of
notification mailing for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles.
The customer name, address and phone number is listed if known. Completed vehicles are
removed from Function 53 within several days of repair claim submission. To use this
system,type "53" at the "ENTER FUNCTION" prompt, then type
"ORD7691" (vehicles out of California) or"ORD7692" (vehicles in
California).
Parts
IMPORTANT: A quantity of parts will be distributed initially and billed to all involved
dealers. This quantity will cover a portion of the total vehicles involved. Additional
parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the notification were invoiced (or the
current dealer at the same street address), will receive enough Fan Relay Packages,
PNCKF07690, to service about 25% of those vehicles.
Each parts package contains the following components:
Quantity Description
1 Radiator Fan Relay
1 Wiring Jumper Assembly
2 Tie Straps
California Recall Completion Label Requirement
There is a California Air Resources Board requirement to affix a label to the vehicle to
certify that the emissions recall (#7692) was completed. Dealers are requested to order
the required Authorized Modifications label, PN 04275086, as necessary to support
scheduled repairs. Refer to the Service Procedure of this letter for application
instructions.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A copy of the owner notification letter is attached.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle
and notification are identified on the form for owner or dealer reference as needed.
Service Procedure
A. Install the Jumper Harness:
1. With the ignition key in the OFF position, disconnect the battery.
Note: To enhance customer satisfaction, remember to record all radio settings before
disconnecting the battery and to reset all electronic memory (clock, radio settings, etc.)
when you have completed the service procedure.
Raise the vehicle on an appropriate hoist.
Disconnect the left (driver side)black fan motor electrical connector by retracting the
red latch and depressing the thumb latch (Figure
1).
Disconnect the fan motor wiring harness connector from the fan support (if necessary).
5. Disconnect the two (2) push-in fasteners that secure the radiator fan section of the
main electrical harness to the lower radiator support.
6. Attach the push-in clip on the male connector of the provided jumper harness into
the outboard hole in the lower radiator support so that the connector faces toward the
outboard (left) side of the vehicle(Figure 2).
7. Attach the other jumper harness clip into the inboard hole in the lower radiator
support (Figure 2).
8. Connect the main wiring harness radiator fan electrical connector to its mating
connector on the jumper harness. Slide the red latch to the locked position.
9. Connect the other end of the jumper harness to the fan motor harness. Slide the red
latch to the locked position.
10. Bundle the excess fan wiring and secure it to the main wiring harness with the two
(2)provided tie straps.
NOTE: Make sure that the wiring does not interfere with any other components.
B. Replace the Radiator Fan Relay
1. Locate the radiator fan relay on the left front inner frame rail just behind the
radiator (Figure 3).
Disconnect the radiator fan relay wiring connector.
Remove and discard the radiator fan relay.
Install the new radiator fan relay. Tighten the fasteners to 45 in-lbs (5 N m).
CAUTION: Do not over torque screws. To ensure heat transfer and proper operation, the new
radiator fan relay must be installed using both of the screws.
Connect the radiator fan relay electrical connector. Slide the red latch to the locked
position.
Lower the vehicle.
Connect the negative battery cable.
C. Install the Authorized Modifications Label (For vehicles located in
California and involved in Recall #7692 only):
1. Type or print (with a ball point pen)the following information (Figure4) on the Authorized Modifications
label (PN 4275086
Peel the label from its backing and apply it near the Vehicle Emission Control
Information Label located in the engine compartment.
D. Complete Proof of Correction Form (For vehicles located in California and involved
in Recall #7692 only):
1. Complete a Vehicle Emission Recall Proof of Correction Form and supply it to the
vehicle owner.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System.Claims
submitted will be used by Chrysler to record notification service completions and provide
dealer payments.
Use the following labor operation number and time allowance:
Install jumper wire and replace fan relay
Labor Operation Time
Number Allowance
07769182 0.3 hours
Add the cost of the parts package plus applicable dealer allowance to your claim.
Note: See the Warranty Administration Manual, Recall Claim Processing Section for
complete claim processing instructions.
Parts Return
Not required.
Vehicle Not Available
Disconnect the radiator fan relay wiring connector.
Remove and discard the radiator fan relay.
Install the new radiator fan relay. Tighten the fasteners to 45 in-lbs (5 N m).
CAUTION: Do not over torque screws. To ensure heat transfer and proper operation, the new
radiator fan relay must be installed using both of the screws.
Connect the radiator fan relay electrical connector. Slide the red latch to the locked
position.
Lower the vehicle.
Connect the negative battery cable.
C. Install the Authorized Modifications Label (For vehicles located in
California and involved in Recall #7692 only):
1. Type or print (with a ball point pen)the following information (Figure4) on the
Authorized Modifications label (PN 4275086
Peel the label from its backing and apply it near the Vehicle Emission Control
Information Label located in the engine compartment.
D. Complete Proof of Correction Form (For vehicles located in California and involved
in Recall #7692 only):
1. Complete a Vehicle Emission Recall Proof of Correction Form and supply it to the
vehicle owner.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System.Claims
submitted will be used by Chrysler to record notification service completions and provide
dealer payments.
Use the following labor operation number and time allowance:
Install jumper wire and replace fan relay
Labor Operation Time
Number Allowance
07769182 0.3 hours
Add the cost of the parts package plus applicable dealer allowance to your claim.
Note: See the Warranty Administration Manual, Recall Claim Processing Section for
complete claim processing instructions.
Parts Return - ot required.
If a vehicle is not available for service for a known reason, let us know by filling
out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or
describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact
your Zone Service Office.
Customer Services Field Operations
Chrysler Corporation
IMPORTANT
DEALER SERVICE INSTRUCTIONS
Emissions Recalls #7691 and #7692-- Radiator Fan Relay
This service requirement applies only to 1997 and 1998 model year Dodge and Plymouth
Neon(PL) vehicles built at the Toluca Assembly Plant ("T" in the 11th VIN
Position) through September10, 1997 (MDH 0910XX) and:
- Currently Located Out of California -- Recall #7691
- Currently Located In California -- Recall #7692
The radiator fan relay on the above listed vehicles, may not turn on the radiator cooling
fans. To correct this condition, the radiator fan relay must be replaced and a jumper wire
that contains a diode must be installed.
Effective immediately all repairs on involved vehicles are to be performed according to
this recall notification. The Labor Operation Number for TSB 07-07-97 and 07-04-98 is
being canceled.
For vehicles currently located in California involved in Recall #7692: Be sure to
provide a Vehicle Emission Recall Proof of Correction Form (Form No. 81-016-1053)
to each owner upon completion of the recall service, for owner use as proof during renewal
of the vehicle registration.
Parts Packages
- Each involved dealer, to whom vehicles in this notification were invoiced, will
receive enough Fan Relay Packages to service about 25% of those vehicles.
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